MERCURY TECHNOSOFT

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Quick Service Restaurants
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Pharmaceutical Business Intelligence
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NutriGenomics Data Warehouse
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Manufacturing & Supply Chain Data Warehouse
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Lifesciences Quality and Regulatory Compliance Reporting
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Timex
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Milipore
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Dunkin's Brands
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Lifesciences Quality and Regulatory Compliance Reporting

 

The following is a case study of the Business Intelligence implementation at a well established and leading Lifesciences Company.

Business Need

The Company had implemented a Quality and Regulatory compliance software solution which lacked a flexible reporting architecture. The time to deliver any meaningful reporting to executives was time consuming and cumbersome and in some cases after the need had passed.

The company was challenged in building an environment that can encompass the nuances of compliance requirements and make use of existing business intelligence reporting solution across multiple aspects of Quality and Regulatory compliance such as Complaints, CAPA and AUDIT.

Business Value

The Business Intelligence System has helped the Company in the following manner:

  • Evaluate product and process Non-Conformance metrics.

  • Evaluate Resolution Plan Cycles.

  • Evaluate product correction efficiency metrics.

  • Evaluate supplier performance for product non-conformance.

  • Evaluate Audit Management metrics.

  • Aid in overall Corporate Performance evaluation for CAPA.

 
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